Turn Lines Into Loyalty

Virtual queuing in 30 minutes. QR tickets, real-time updates, no new hardware. Go live in under an hour with simple counter-based pricing.

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How It Works

Three Simple Steps to Better Queues

From setup to first customer in under 30 minutes. No hardware, no complexity, just results.

01

Scan QR Code

Customers scan the QR code at your entrance with their phone camera. No app download required.

  • Print QR poster in 30 seconds
  • Works with any smartphone
  • No app installation needed
  • Instant access to queue
02

Join Queue

Select service type, enter contact info, and see their position in line with real-time ETA.

  • Choose from service types
  • Optional contact collection
  • See position and wait time
  • Get updates on their phone
03

Get Notified

Receive SMS, email, or push notifications when it's their turn. Staff call next from dashboard.

  • Multi-channel notifications
  • Staff dashboard management
  • Optional TV displays
  • Seamless handoff to service
Ready to get started?
Industry Solutions

Built for Your Industry

Pre-configured templates and workflows designed for your specific industry needs. Go live faster with industry best practices built-in.

Healthcare Walk-ins

Clinics, labs, pharmacies, vaccination centers, dental/ortho, imaging centers

Key Benefits:

  • Reduce front-desk interruptions
  • Minimal data collection
  • Predictable patient flow
  • Optional TV displays for waiting areas

Example: Patients scan QR at entrance, select service type, see ETA on phone. Staff call next from dashboard.

Automotive Service

Service centers, inspection stations, tire/brake shops, car washes

Key Benefits:

  • Smoother triage process
  • Shorter visible lines
  • Optional SMS bay notifications
  • Service lane management

Example: QR at bay entry captures plate/phone. Updates at intake, diagnosis, ready-for-pickup stages.

Government & Civic

City halls, embassies/consulates, DMVs, utilities service desks

Key Benefits:

  • Fair order processing
  • Full audit trails
  • Service-specific lanes
  • Complete queue history

Example: QR + tablet fallback. Service-specific lanes with SLA timers and complete audit logs.

Beauty & Wellness

Salons, barbers, nail & brow studios, physiotherapy, spas

Key Benefits:

  • Keep walk-ins from leaving
  • Upsell add-on services
  • Stylist-specific queues
  • Waitlist management

Example: QR on door for service selection. Waitlist shows place/ETA with optional add-on promotions.

Retail Service

Device repair, photo centers, carrier stores, banks/credit unions

Key Benefits:

  • Reduce counter chaos
  • Service type routing
  • Customer data collection
  • Appointment integration

Example: QR codes route customers to appropriate service lanes. Staff manage multiple counters from one dashboard.

Workplaces & Campuses

Coworking front desk, university admin, IT help desks, libraries

Key Benefits:

  • Streamlined check-ins
  • Department routing
  • Visitor management
  • Resource scheduling

Example: QR codes for visitor check-ins. Route to appropriate departments with real-time status updates.

Features

BYOD Queue Management That Just Works

No hardware to buy, no complex setup. Just QR codes, real-time updates, and counter-based pricing that scales with your business.

QR-First Registration

Customers scan QR codes with their phones—no kiosk needed. BYOD approach eliminates hardware costs and setup complexity.

30-Minute Setup

Go live in under an hour. Print QR poster, configure counters, start managing queues immediately.

Real-Time ETAs

Customers see their position and estimated wait time on their phones. Staff get instant updates across all devices.

Zero Hardware Required

Use existing devices: any computer for staff, tablet for optional kiosk, Smart TV for displays. No new hardware to buy.

Counter-Based Pricing

Simple, transparent pricing based on active counters. No per-user fees, no hidden costs, no hardware lock-in.

Multi-Channel Notifications

Notify customers via SMS, email, or push notifications when it's their turn. Reduce "is it my turn?" interruptions.

SmartSign TV Displays

Optional digital displays show real-time queue status. Works with any Smart TV or monitor with a browser.

Industry Templates

Pre-configured setups for clinics, auto service, government counters, salons, and more. Copy and customize in minutes.

Why Choose Esperaly

Built for Modern Businesses

30 min
Setup Time
From signup to first customer in queue
$0
Hardware Cost
Use your existing devices
14 days
Free Trial
Test with real customers, no credit card required
24/7
Support
Get help when you need it
Key Benefits

Everything You Need to Get Started

No Hardware Investment

Use existing devices - computers, tablets, Smart TVs. Customers use their own phones.

Quick Setup

Print QR poster, configure counters, start managing queues in under 30 minutes.

Simple Pricing

Pay only for active counters. No per-user fees, no hidden costs, no hardware lock-in.

Real-Time Updates

Customers see position and ETA on their phones. Staff get instant notifications.

Smart Displays
Optional

Smart TV Displays

Transform any TV into a professional queue management display that keeps customers informed and engaged with real-time updates. Software-only solution - use your own Smart TV with a browser or connect a computer to any TV.

  • High-definition displays for clear queue information
  • Real-time updates showing current queue status
  • Customizable background images
  • Remote management and content control
Smart TV Displays
Self-Service
Optional

Interactive Kiosks

Self-service kiosks that allow customers to join queues independently, reducing wait times and improving customer satisfaction. Software-only solution - use your own iPad, Android tablet, or any device with a browser.

  • Touch-screen interface for easy customer interaction
  • Self-service ticket generation and queue joining
  • Integration with existing business systems
Interactive Kiosks
Real-time Capabilities

Real-time Queue Management

Our queue management system provides real-time updates and insights to help you optimize your operations and enhance customer experience.

  • SmartSign: Display real-time queue information
  • Control Panel: Manage queue settings and monitor real-time data
  • Ticket App: Allows customers to see their place in line and estimated wait time in real-time
  • Instant Updates: Ensure that all changes in the queue status are reflected instantly across all platforms and devices
Real-time Queue Management - Screenshot 1
Real-time Queue Management - Screenshot 2
Mobile Experience

Mobile Ticket App

Keep customers informed with our mobile-optimized web app that provides real-time updates on their queue position and estimated wait times. No app download required - notifications available via push, email, and SMS (additional charges apply).

  • Mobile-optimized interface for on-the-go access
  • Real-time queue position and estimated wait times
  • Push notifications for queue updates
  • QR code scanning for quick ticket access
Mobile Ticket App - Screenshot 1
Mobile Ticket App - Screenshot 2
🎉 LIMITED TIME OFFER

from $1.99 for the first 6 months

Use promo code EARLYBIRD at checkout

Start your queue management journey with massive savings

Pricing

Simple Counter-Based Pricing

No hardware costs, no setup fees, no per-user charges. Pay only for the counters you use. Go live in under 1 hour with our 14-day free trial.

14 day free trial

With promo code

EARLYBIRD

for 6 months

Starter

Up to 2 counters.

$1.99/month

  • Smartsign TV displays
  • Registration kiosks
  • Service lanes
  • Ticket Code Customisation
  • QR Code registration
  • 2 Counters

Price is per location.

Growth

Up to 5 counters.

$4.99/month

  • Smartsign TV displays
  • Registration kiosks
  • Service lanes
  • Ticket Code Customisation
  • QR Code registration
  • 5 Counters

Price is per location.

Scale

Up to 10 counters.

$9.99/month

  • Smartsign TV displays
  • Registration kiosks
  • Service lanes
  • Ticket Code Customisation
  • QR Code registration
  • 10 Counters

Price is per location.

Frequently Asked Questions