Simple queuing for your restaurant
Customers scan a QR code and wait on their own phone. You call them when it’s their turn. No app to download, no ticket printer.
Free for one counter · no card needed. Free for one counter, then $49.99 per counter / month
A QR code and a phone. That’s the setup.
Nothing to install, nothing to buy.
Print your QR code
Sign up, add your services and stick the poster by the door.
Customers scan and wait
They take a ticket on their own phone and see their place in line.
Staff call next
Call, serve or skip from any laptop or phone. The customer’s phone tells them it’s their turn.
Got a spare tablet or TV? Turn it into a check-in kiosk or a waiting-room screen, at no extra cost.
One product for every kind of desk
Start with a walk-in queue. The same tickets handle bookings, pickups, visitors and classes when you need them.
Walk-in queues
Customers scan, take a number and wait anywhere. You call them when you’re ready.
Appointments
Customers book a time online and check in when they arrive, in the same line as walk-ins.
Order pickup
A ticket instead of a buzzer. Their phone alerts them when the order is ready.
Office visitors
Guests and deliveries sign in at reception, and the right person hears they’ve arrived.
Class check-in
Members check in for a class or session, with a waitlist when it’s full.
Popular with
Questions before you start?
Still unsure? Email support@esperaly.com and a person will reply.
- How quickly can we go live?
- Most desks take their first ticket within minutes of signing up: add a service, print the QR poster, and you’re running. Adding a waiting-room TV takes a few minutes more.
- Can we take appointments as well as walk-ins?
- Yes. Turn on booking for any service and customers pick a time on your booking page. When they arrive, staff check them in and they join the same line as walk-ins.
- Can we ask customers for details when they join?
- Yes. Add questions to each service, such as name, phone number, reason for visit, a list of choices or consent, so staff know what’s needed before the customer reaches the desk.
- What happens if we outgrow the free plan?
- Add counters from billing whenever you need them, starting with a 14-day trial. Your services, QR posters and history carry over, so nothing changes for your customers.
- Can customers get text messages?
- SMS alerts are coming soon as an optional add-on. Today, the customer’s phone plays a sound, vibrates and shows a notification when they’re called.
- Is it secure?
- Staff sign in with their own accounts and can turn on two-factor authentication on every plan, including free. Customers don’t need an account at all.