Esperaly

Shorter waits for customers. Clearer queues for staff.

Customers join by QR code. Staff always know who's next. Run it on the phones, tablets, and TVs you already own.

From $49.99 per counter / month · no per-user fees

Solutions for the places queues matter most

One clear journey for every industry

Same product loop whether you run a clinic, café, salon, or council desk—only the labels change.

Built to reduce waiting and front-desk chaos

Whether you run a healthcare clinic, council desk, campus office, salon, or retail counter—customers join easily, staff stay in control, and waiting feels shorter.

  • Customers join in seconds

    Customers join your queue instantly by scanning a QR code—no app download and no ticket printer required.

  • Staff always know who's next

    Call, serve, and transfer from one clear counter screen so your team spends less time managing the line.

  • Customers stay informed

    Visitors see their place, wait estimate, and when they're called—so they stop asking the front desk.

  • Ready before they arrive at the counter

    Collect the right details upfront—service type, consent, contact info, and more—so staff are prepared when it's their turn.

  • Clear updates in the waiting room

    Turn any browser-capable TV into a live display showing who's being served—no proprietary screens required.

  • No expensive hardware

    Start with a printed QR code on phones your customers already carry. Add a tablet kiosk or smart TV later if you need them.

Questions before you go live?

Built for real service desks—from healthcare clinics and councils to universities, salons, and customer service centres. No customer app, optional devices, simple setup.

Do customers need to install an app?
No. They scan a QR code, join in the browser, and keep their live ticket open on their phone—ideal for clinics, councils, campuses, and walk-in counters.
Can we use our existing tablets and TVs?
Yes. Esperaly is browser-based. Pair an iPad, Android tablet, or smart TV you already own—there's no hardware lock-in.
Can we collect extra customer details?
Yes. Add fields to each service so staff get what they need before the customer reaches the counter—text, contact details, dates, choices, consent, ratings, address, and more.
How quickly can a location go live?
Most teams create a location, add services, and print a join QR code in under an hour. Many start with nothing more than a phone and a printed code.
How does pricing work?
Choose a named bundle—Starter (2 counters), Growth (5), or Scale (10)—or any other count. Billing is $49.99 per counter per month after a 7-day free trial. One counter works. So do four. No per-user, location, kiosk, display, or ticket fees.

From the blog