Use case
Visitors check in. The host walks out to meet them.
Reception uses waiting, host notified, and with host. Email or Slack can ping the right person the moment someone arrives.
Campus and HQ receptions mix interviews, meetings, and couriers in one line. Security asks “who are you here to see?” all morning. Hosts do not know their guest has arrived until someone phones upstairs.
Office visitors is the walk-in desk with lobby language: Waiting → Host notified → With host. Staff still run Call Next from a Counter. Automations email a host—or post to a Slack incoming webhook—when a Ticket is created, called, or reaches a status you choose.
It is not a badge printer, visitor-management appliance, or access-control system. Start with a QR at reception. Add a tablet kiosk or lobby display if you want them.
How it works
Split the lobby into Services
Interview, meeting, and delivery each get their own queue so a courier does not sit behind a two-hour interview slate.
Call Next notifies the host
Host notified is the called step. Pair it with an email or Slack automation so the right person comes down without a phone tag.
With host, then done
When the host collects the guest, the Ticket is with host. Complete it when they leave—or miss it if they walk out.
Problems this solves
- Interviews, deliveries, and drop-ins in one informal line
- Hosts learning their visitor arrived only after a receptionist calls
- Couriers waiting behind candidates
- Buying a badge printer and kiosk appliance for a two-person reception
Who it’s for
- Corporate HQ and campus reception
- Interview and recruiting days
- Co-working and multi-tenant lobbies
- Security-controlled goods-in desks
What changes day to day
Language the lobby already uses
Waiting, host notified, and with host match how reception talks—without a custom workflow designer.
Ping the host without a second product
Automations send email or Slack when the Ticket is created or called. Host name can be an intake field.
Same QR and Counter as every other desk
No proprietary visitor hardware. Unlimited staff logins. Price is still per Counter.
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