Automotive

Keep service customers informed while advisors stay productive.

An automotive service queue system for tyre centres, workshops, inspections, and dealership service departments—so customers aren’t left guessing and advisors aren’t stuck managing the waiting area.

Customised for how you run the desk

Services, colours, and branding can match the venue. These are illustrative skins — not affiliated with any real brand.

autohub Tyre & Auto

Service Centre

  • Tyres — Fitment, repair, and tyre advice.
  • Servicing — Logbook and walk-in mechanical service.
  • Alignment — Wheel alignment and steering checks.

Rapid Lube

Service Bay

  • Oil change — Express oil and filter service.
  • Tyres — Rotation, repair, and replacement.
  • Inspection — Safety check and fluid top-up.

Overview

Automotive service desks juggle drop-offs, walk-ins, inspections, and advisor conversations. When the waiting area gets busy, customers hover at the counter, advisors lose focus, and nobody knows who is next for write-up or collection. Vehicle-ready and parts windows can run as pickup—Ready, called, collected.

Common use cases

  • Tyre centres
  • Car servicing workshops
  • Vehicle inspection stations
  • Dealership service departments
  • Quick-fit and brakes specialists
  • Fleet service counters

How automotive teams use Esperaly

Pain points

  • Customers crowding the service desk for updates
  • Multiple advisors with unclear “who’s next” order
  • Peak drop-off and collection periods
  • Waiting rooms that feel chaotic during busy days
  • Staff time lost answering status questions

Benefits

  • Reduce congestion at the service desk

    Customers wait with a live ticket on their phone instead of standing at the counter for updates.

  • Keep multiple advisors organised

    Clear counter workflows help teams call the next customer without confusion between desks.

  • Improve the waiting-room experience

    Optional displays show what’s happening so the lounge feels calmer and more professional.

  • Start without buying hardware

    Print a QR code today. Use tablets and TVs you already have when you’re ready to expand.

Feature highlights

  • Waiting-room displays

    Turn an existing TV into a live board for calls and status—ideal for dealership lounges.

  • Multiple advisor counters

    Run several service advisors with a clear “who’s next” workflow for each desk.

  • QR check-in for walk-ins

    Customers join from their phone as they arrive—useful for tyre shops and quick-fit centres.

  • Live ticket status

    Customers see when they’re called and which advisor or bay to approach. Collection can use a pickup list when the car is ready.

Why Esperaly

  • Go live in minutes
  • Browser based
  • No expensive hardware
  • Works on existing tablets and TVs
  • Simple location pricing
  • Easy for staff to learn